Help

Sign In Help

eGMS Reach uses Login.gov for authentication. Login.gov allows you to sign into multiple government websites (such as SAM.gov and Grants.gov) with the same email address and password. In addition, Login.gov helps protect your identity through stronger passwords and two-factor authentication. By using Login.gov, you’ll get an extra layer of security to help protect your account against password compromises, hacking, and other malicious attacks. Your Login.gov email address must be unique to you and must match the email address provided to NEH with your application or reviewer information.

Looking for more help? See our Step-by-Step Instructions for Login.gov.

Award Recipients

If you are managing an award from NEH and require assistance with eGMS Reach such as obtaining an account, problems logging in, questions about report submissions, or account changes, send email to egms-ogm@neh.gov. Information about award management at NEH is available on the NEH website's award management page.

Award Payment Processing

Payment processing in eGMS Reach is now available.

Your organization must submit all payment requests within the payments area of eGMS Reach rather than submission by email or fax. NEH has developed instructions to assist in navigating the system functionality, available at How to Submit a Payment Request.

There are impacts recipients should be aware of and take into consideration as you plan your requests for advances or reimbursements. Please note the following:

1. Manual payments
• All manual payment requests received will be rejected.
2. The Institutional Grant Administrator (IGA) will automatically be authorized to submit payment requests. All currently assigned payment delegates for your open awards will also be able to submit payment requests and will be listed as award participants in eGMS Reach with the Payment Requestor role.
• If the IGA needs to change this access or add a new person with this authority, they must complete a payment delegation form for a new person on each award. Instructions for the payment delegation form are available at Grantee Instructions for Payment Request Delegation (PDF).
• If the IGA needs to remove access for a payment requestor, they must submit a participant change request. Instructions for change requests are available at General Terms and Conditions for Awards to Organizations.
• Payment requestors have been given accounts to access eGMS Reach. They may sign in using their registered email address (visible when viewing the award's general information) and can follow on-screen instructions for establishing or using a Login.gov account.
3. The Office of Accounting will only accept eGMS Reach payment requests from the IGA and those designated with the Payment Requestor role for your open awards moving forward.
• The Office of Accounting requires up to 3 business days for processing initial requests upon receipt of a valid and accurate payment request. Upon request approval, funds should be disbursed from the U.S. Department of Treasury within 3 to 5 business days.
• Please ensure that your institution's SAM.gov profile is active, unexpired, and reflects your most current institutional banking information.
• Expired profiles or mismatched banking information in SAM.gov may result in payment request rejection until resolved.
• If you have updates to your banking information, please submit a new ACH form to NEH and update your SAM.gov profile. You must submit these 2 business days prior to submitting your payment request. Instructions for submitting the form to NEH are available at Reach Instructions for ACH Enrollment (PDF).
4. Individual Award Recipients
• Recipients on auto-schedules for payments will not need to submit a payment request. Recipients can see payments status on their award in eGMS Reach. Applicable grant lines for auto-scheduled payments are below:
  1. FN- Dynamic Language Infrastructure-Documenting Endangered Languages - Fellowships
  2. FO- Fellowships for Advanced Social Science Research on Japan
  3. FEL- Fellowships
  4. HB- Awards for Faculty
  5. FT- Summer Stipends
  6. FZ- Public Scholars

• All other individual recipients not listed above, will be required to request payment though eGMS Reach using the instructions How to Submit a Payment Request (PDF).
• For awards to individuals issued August 12, 2024, or later, payments will be made to the individual’s bank account to whom the grant was awarded.

Please feel free to contact accounting@neh.gov using the subject line eGMS Reach Payment Assistance and one of the team members will work to assist in addressing your issue or concern.

Application Review

If you are using eGMS Reach to review grant applications, please direct questions to your panel chair. The guide to panelist payments provides information about submitting information necessary to create your panelist service agreement and process your payment.

For website technical issues such as errors when submitting a report, send email to help@neh.gov.